This document describes the privacy policy applicable to personal data processed by Anci Servizi s.r.l. a socio unico, a company with a single shareholder having registered offices in Milan at Via Alberto Riva Villasanta no. 3, via its website, in the capacity of Data Controller under EU Regulation 2016/679 (hereinafter referred to simply as the “Data Controller”), and describes the methods used to handle the personal data of this website’s users and visitors, providing a general description of the company's personal data processing.
The website you are browsing is the property of Anci Servizi s.r.l. a socio unico and is managed by Officine Bianche S.r.l., which acts as Data Processor under art. 28 of the GDPR, hosted by Amazon AWS.

To contact the Data Controller, operating in Milan at Via Alberto Riva Villasanta no. 3, simply send an e-mail to

The Data Controller has appointed a DPO, Atty. Laura Marretta, who may be contacted at the address

The Data Controller agrees to respond to users who send complaints to this e-mail address, investigating the problem reported, and to collaborate with the competent authorities to settle any complaints regarding personal data processing that cannot be resolved directly by the Data Controller and the individual data subject concerned.

As required by art. 12 of EU Regulation 2016/679 (hereinafter referred to simple as GDPR), the Data Controller has adopted this Privacy Policy to provide the data subject, the visitor to the website, with the information required under art. 13 of the GDPR and the communications set forth in articles 15 to 22 and 34 of the GDPR relating to the processing of the data supplied. The information contained in this Privacy Policy describes how we collect, use and process your personal data, and how, by doing this, we provide you with services and fulfil our legal obligations to you.

The information appearing below should be considered general, supplied to everyone interacting with the website through generic browsing, and contains the company’s essential policies regarding the processing of personal data; upon accessing specific parts of the website, the user may, where necessary, view specific information on the processing of personal data for the purposes identified therein.

This information does not apply to any other websites that may be consulted via links on our website.

Informativa sul Trattamento dati ex art 13 GDPR

The Data Controller hereby informs you that the personal data you supply by browsing this website is processed, in line with the principles of lawfulness provided for under art. 6 of the GDPR, for purposes relating to the relationship established with the Data Controller and therefore data processing is legally justified, as required by art. 13 c) of the GDPR, by the purposes for which the relationship is established with the Data Controller, i.e. in this particular case, freely accessing the latter’s website as a visitor or user.

We collect a very limited amount of data from visitors to our website, primarily technical in nature, for instance in order to manage the services we supply (such as responses to your requests). We remind you that messages sent by users and filling and and submitting any forms that may be present on the website will result in acquisition of the sender’s contact information, which is necessary to respond to the message, and of all the personal data included in the message.

Data will be processed in paper form and/or electronically by parties specially authorised to do so. Providing data is optional, but by continuing to browse the site, you consent to processing of your personal data under art. 4, paragraph 11. The Data Controller does not process data on the basis of automated decision-making processes. The data will be stored for the amount of time necessary to fulfil the purpose the data was collected for.

The data may be disclosed to the company that performs maintenance work on technological aspects of the website. The data may also be disclosed to specifically appointed representatives of the Data Controller (pursuant to art. 27 of the GDPR) and to its Data Processors (pursuant to art. 28 of the GDPR).
The Data Controller also informs you that the right to rectification under art. 16 GDPR, the right to be forgotten under art. 17 GDPR, the right to restriction of processing under art. 18 GDPR and the right to have access to personal data supplied and to all consequential information, as listed in art. 15 GDPR, are guaranteed.

You are also entitled to:

  1. ask the Data Controller to permit you to access your personal data and correct or delete the data, or request limitation of data on you, or
  2. object to data processing;
  3. data portability under art. 20 GDPR;
  4. the right to revoke your consent at any time without affecting the lawfulness of data processing on the basis of consent given prior to revocation, if processing is based on article 6, para. 1 a), or art. 9, para. 2 a) of the GDPRa;
  5. lodge a complaint with a supervisory authority;
  6. be granted the rights identified in art. 21 of the GDPR, including, therefore, the right to object at any time, for reasons connected with your particular situation, to processing of your personal data in the pursuit of the Data Controller’s legitimate interests

To exercise the rights listed above or for more information, simply send an e-mail to the following e-mail address: stating the wording: exercising of rights under the GDPR in the subject line and specifying the right that you wish to exercise in the body of the email. Once your request has been processed, the Data Controller will send feedback in the terms set forth in art. 12 of the GDPR.

We are entitled to refuse to satisfy your request only in the presence of one of the following reasons:

  • to exercise the right to freedom of expression and information;
  • to fulfil an obligation under the law or perform a task in the public interest or in the exercise of official authority;
  • for reasons of public health in the public interest;
  • for record-keeping, research or statistical purposes, or to exercise or defend a legal right

When satisfying a valid request for deletion of data, we will take all reasonable measures to delete the data in question.

Please note that, upon website visitors sending e-mails to the addresses indicated on this website, for purposes specified case by case, the Data Controller shall acquire and subsequently process the sender’s e-mail address and any other personal data included in the missive, adopting the methods specified by and for the purposes indicated in the aforementioned Privacy Policy. Moreover, by sending emails, the website visitors or users are deemed as having read and accepted said Privacy Policy.

Browsing data: during normal operations, the computer systems and software procedures used to operate this website acquire some personal data, the transmission of which is an inherent feature of Internet communication protocols. This data is only used to obtain anonymous statistical information on use of the website and to check its correct functioning, and is deleted immediately after it is processed. The data may be used to ascertain responsibility in the event of hypothetical computer crimes against the website.

Cookie policy

Cookies are strings of text which websites that users visit (referred to as Publishers, or “first parties”) or other websites or web servers (referred to as “third parties”) position and file in the user’s device so that it can be sent back to the same website the next time the user visits it.

If you would like more information about Cookies, please view the notice provided by the Autorità Garante Italiana FAQ - Cookie - Garante Privacy.

We wish to inform you that the site does not at present use any Cookies beyond those strictly necessary for the operation of the site.

Legal Notes: conditions of use of this website

The documentation, texts, images, brands and anything else published and reproduced on this website is the property of the Data Controller and/or is licensed to the same by third parties. These rights also extend to software and source code. All the contents of this website are protected by the provisions of law relating to copyright and intellectual property. Any reproduction thereof, even in part, is forbidden.

Violation of the conditions of use by the user will result in denial of access to the site. These rights may be exercised at any time.


The Data Controller shall not be held liable either for the content of the information published on this website or for the use that third parties may make of same, due to any contamination deriving from website access, interconnection, or downloading of material or software from this website.

Consequently, the Data Controller may not be held liable or in any way obliged to answer for any damage, loss or harm that third parties may suffer as a result of coming into contact with this website or as a result of its use or of reliance on information published on the website, or use of any connected software.

This exclusion of liability also extends to the compatibility or incompatibility of this site with the user’s hardware and software.

The Data Controller expressly excludes all liability for any damages that may result from use of this site, including loss of data or infection by computer virus, or any attacks or other unlawful actions that may be performed by a third party through this site. Users must take measures considered appropriate to protect against such threats before beginning or continuing to browse the site or download information or images from it.
Users must not use this site in any way to perform a hacker attack or any other unlawful action against the Data Controller or a third party.

Although the Data Controller uses the utmost care when uploading information on the website, it can accept no responsibility regarding the accuracy and completeness of the information provided, the use of which is at the sole risk of the user. By placing said information at the disposal of the user, the Data Controller does not grant any licenses on copyrights, patents or any other intellectual property right.

The presence of any links to third-party websites does not imply any responsibility on the part of the Data Controller, and users remain exclusively responsible for checking the terms and conditions of use of such sites when accessing them.

Users of this site may not perform any operations on it such as addition of links, creation of frames, or addition of text, images or videos, or make any changes to it of any kind.

Users are in no way authorised, even indirectly, to include links to pages on this website from their own website or that of a third party. This restriction applies to hypertext links and all additional forms of link, including deep-linking, farming, and all other computerised methods, without the Data Controller’s prior written consent, which shall be given entirely at its own discretion.

The material, information and legal documents appearing on this website are subject to change and updating, and we periodically update the site and adapt it in response to changes in legislation. We may therefore modify this document and/or our privacy policy. Please come back to this page, on which we will publish all changes, to check for updates. 

Application of the legislation

By accessing the Site and browsing the web pages on it, users declare that they agree to be subject to the applicable legislation in effect in Italy.

We respond to all users who lodge a formal written complaint at the address in order to get to the bottom of the problem reported. We undertake to cooperate with the competent authorities to resolve any complaints regarding personal data processing that cannot be resolved directly between the Data Controller and private individuals.

These Conditions of Use are subject to Italian law. All disputes regarding compliance with these conditions of use or related to the conditions in any way shall be regulated non-exclusively by Italian law and fall under the jurisdiction of the Court of Milan.